Customer satisfaction is important to us.
Due to hygiene reasons, wigs, hair extensions, closures, frontals, and hair products cannot be returned once opened, worn, installed, altered, or used.
Returns may be accepted only if:
Incorrect item received
Damaged item received
Manufacturing defect
Claims must be reported within 48 hours of delivery.
Customers must provide:
Photos
Videos
Order details
Approved refunds will be processed within 7 business days.
Shipping fees are non-refundable unless the error was caused by Aritas Beauty.
